Processing & Delivery

• Orders are processed within 1–3 business days of purchase.

• We ship via Royal Mail and other trusted courier services to ensure your order reaches you safely and promptly.
  
  Shipping Times & Costs

• Standard UK Shipping: Delivered within 3–5 business days.

• Free shipping on orders over £35.

• For orders under £35, a shipping fee of £3.99 applies.
  
  Returns & Exchanges
  
  Your satisfaction is incredibly important to us. If for any reason you’re not completely happy with your purchase, we accept returns under the following conditions:
  
  
• You have 14 days from the date you receive your order to return unused and unopened products for a full refund.

• Items must be returned in their original packaging, in resalable condition, and with proof of purchase.

• Return shipping costs are the responsibility of the customer unless the return is due to a faulty or incorrect item.
  
  If you need to initiate a return, please contact us, and we’ll guide you through the process.